Thank you for shopping at The Great Backyard Place! If you're not entirely satisfied we're here to help.
To be eligible for a refund your item must be in the same condition you received it in. Your item must also be in the original packaging. Once we recieve your item it will be inspected and you will be immediately notified on the status of your refund or replacement.
Any Item recieved by customer considered damaged upon arrival will be replaced free of charge. To be eligible in this case you must contact "The Great Backyard Place" , same day as arrival, to file a claim.
Any item recieved and determined unsatisfactory by customer for reasons other than damage can be returned for replacement or refund within 5 days of receipt. In this case any charges related to the return freight or shipping will be charged to customer. Freight or shipping charges are non-refundable. If you opt for a refund the freight or shipping charges will be deducted from your refund.
If you have any questions on return feel free to contact us.